Support
We're here to help you integrate successfully. Choose the right channel below.
Support email
Technical questions, production access requests, partnerships.
steve@xai.io.vn →Docs & FAQ
Most questions are answered in the docs and API reference.
Open docs →Service status
Track the operational status of the ecosystem APIs.
View status →Response times
| Plan | Channel | Response |
|---|---|---|
| Developer | Community / email | Best effort |
| Integration Partner | Priority email | Within 1 business day |
| Enterprise | Dedicated + SLA | Per SLA |